WHO WE ARE

About Us

Celo Business Solution Incorporated was incorporated in the year 2012. It was built by the Jimenez family as a response to the growing need of the global Business Process Outsourcing industry for a good value alternative with a touch of Filipino hospitality.

After more than a decade of operations we are continuously serving clients from the United States, Australia, Singapore and the United Kingdom and fully responding to their outsourcing challenges, formulate effective strategies and benchmark on emerging business trends.

"Outsourcing, Inspired by Quality"

Howwe do it

Celo executes a continuous improvement approach focused on setting expectations, monitoring, evaluation and coaching. Central to this process will be the role of team leaders, who will supervise a group of agents, assigned to specific program or campaign.

Celo offers real-time, daily and compiled tracking of all key metrics including service levels, staffing, traffic, quality, productivity, satisfaction, financial performance, system reliability and all other required key performance indicators (KPIs).

Core Purpose:

Empowering businesses to achieve excellence through innovative solutions and exceptional service.

Vision:

Connecting businesses with talented professionals to drive success and innovation.

Mission:

To emerge as the top choice for corporate growth, empowering businesses to utilize optimal resources at competitive rates.

We function and conduct ourselves as an authentic representation of our clients while advocating for ongoing enhancements.

We provide distinctive solutions that surpass expectations and align with our clients' strategic goals.

Revolutionizing business processes with cutting-edge technology and unparalleled customer service.

We safeguard our clients' brands by implementing industry-leading practices and compliance controls.

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